How do students use Serf? In one word: easily.  From the first day Serf went online, students have taken to it naturally.  That's because Serf was designed to be intuitive and self-helping.  For example, if the student logs on before the course begins, Serf displays the course preamble.  Notice the communication options at the top of the screen:

At the bottom of every student screen, the following control panel appears, providing a broad array of additional options.  These include a personal calendar, on which the student can set alarms to provide advance notice of upcoming events.

At any time, the student can ask to see a detailed index of the course.  Here's an excerpt from the Internet Literacy syllabus; the camera icons indicate movies that are linked to the syllabus as multimedia learning resources: